I have a Longer Ray5 20W and when it moves it sounds like a old creaking door, It only seems to do it when the laser moves to the right, Anyone have any ideas what this could be? Yes I cleaned the rails so there is nothing in the track. Is the belt to tight or to lose? I dont know, Also it came with a air assist nozzle and I broke that and cant seem to find a replacement so if anyone has any suggestions on where I can get one I would apprciate it.
As for the noise, you’re better off taking a video of it. Could be anything without anyone being able to see it.
Have you tried Longer support for the air assist? I had an issue and they corrected it immediately. You can also print one if you have access to a 3d printer. I can give you the stl that I used.
I have a video of it but it wont let me upload it here.
Please, can you leave a link to the video so that people can watch it? ![]()
I did not know I could put a link to the video in here but I attached it, Sorry it took so long
Hello!
Your video as restricted access permissions. Please change those permissions so we can access it. ![]()
Did that work?
Hi Ed,
As far as I can tell from the video, your belt is too tight.
It should be possible to pinch it together lightly here:
I’d also recommend checking for any loose screws and cleaning the three wheels on the rail.
Yeah its way tight, Can I oil the belt or just the axels?
Don’t oil the belt. But you can use oil on the bearings.
Loosen the belt a bit by undoing this screw:
The axis should be moveable by hand with minimal force.
Sorry for my late reply.
Yes, as you already realized by @Aaron.F replies.
Did the belts create a kind of talcum powder on top?
No it did not, After each use I blow it all off,
Some belts are coated with a protective slightly adhesive material that turns into a white powder with use. Couldn’t it be this material in contact with the bearings that generates this noise? ![]()
Loosen the belts as already suggested and see if that solves the problem.
Will do thanks everyone for the help.
I had a problem with my Longer. I emaled the and thay went out of there way to help me. If you send them the info I certan you’ll get help.I was helped by a guy in China named Rayan.He’s the one who helped me. support@longer.net
I just had a similar problem with my Longer 40W. I contacted tech support and they sent me a new mother board. That fixed it.
Hi , can You send me stl for this part ?? Mine broken too, i have 3D printer so i can make new


