Ortur Laser Master 2 wont connect

I cant get the usb to connect, Ive checked all of the wire connections. Ive uninstalled the grbl program and reinstalled it. I’ve tried connecting it to different computer. I’ve tried different com ports. I’ve done the step by step “hold down start button and hit reset once”(no folder opened up). The soft reset option isnt available(Im thinking because its not connected. If I move the laser head by hand to spot out in the burn area and turn the machine on it homes just fine. The only thing that I havent done is run it over with my truck. Help please.

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