Ortur laser master 2, Y. Axis not moving

I brought this ortur leaser master 2. I finished assembly and I have checked my wire connected properly. I have contacted both power adopter and USB. However, only X axis is moving and Y axis not moving at all. When I tried to move back and forwards its make zzzzz sound. Could anyone please help me.

Most probable cause is at the motherboard location the stepper cables are not fully seated
Could you take a image of your wiring please?

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I am quite sure i seen these before in a ticket

Your bottom plug is not fully seated

Thank you so much for your quick reply, I unplugged the cables so many times. I am going to try again now and let you know. Really appreciate your help.

Hi, it did work… I am so happy :hugs:. Thank you so much for your help.

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