Hey everybody, does anyone know how i can get a new wiring loom for the Ortur Master 2 20w, yesterday it just went crazy and upon examination i have a broken wire. The machine is only 6 weeks old, no idea how this happened. i have emailed Ortur though their website but have not had any response (extremely sad face)
The blue cable also looks like there is a break on the way. Of course, they must not just break and with only the few working hours you will probably get a new cable sent to you. But until it comes, it’s easy enough to assemble the cables temporarily.
Which email did you use?
was checking cant find anything… then again might not be in Tim name
Found it and replied
@OrturTech Thank you! Great service, i have completed for form and saved the correct email address. (much happier face)
@bernd.dk Agh yes you are right about the blue also, i have patched it up with a bit of careful soldering. Ortur Tech Gil sent me a link to a parts form and so all is now good in my world
It looks to me in manufacturing the loom got pinched somewhere, sending to QC for them to check.
Someone mentioned solder? i used good old fashioned electrical tape
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.