Hello! I use a Mac and an OmTech laser. However - today when I turned it on, the preview doesn’t show up. I have some basic text that I want to engrave and in the past the laser would outline the design on the item when I clicked frame so I could place it correctly. All of a sudden it’s stopped doing it. The laser still engraves, I just can’t see the preview before when I click frame to get it in the right spot. It sounds like it’s working but nothing is actually showing up. Any suggestions? I’m brand new at this and don’t know how to use the software yet.
Just to clarify. You use the send button to send the file to the laser, not the start button?
You pull up the file on the machine controller and the preview of the file is not showing in the window?
What happens when you hit the frame button?
Does the laser engrave as expected with this file?
What do you see in the Lightburn preview?
What happens when you send a different file or open a different file that is already on your machine?
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