Looking into our systems, I found your information using the same email you use here. This means you too should be able to access the License Portal to manage your key, so you have access there as well.
Download and install from the link I provided above and let us know how you progress.
Fantastic news. Please mark ‘Solved’ so others might find when searching. Thanks
Oh, no! We’re Sorry? If you enjoyed that, I’d like to suggest the following for some light ( ) reading. It is a list of the changes/fixes we’ve made over each of the releases.
(Note: Bottom of each page - Click the ‘>’ to read more. - )