Problem cutting curves and round edges

[EverShine (Askiv Everenti)]

Hello,
After installing a new software, my laser has been unable to cut curve and round edges. At the edges the cuts are all zigzags. Any suggestions how to fix this issue ? Thanks

[berainlb (PY)]

Post a screenshot of the design and a photo of the burn please.

[EverShine (Askiv Everenti)]

[berainlb (PY)]

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Defase en la impresion

This indicates an illegitimate version of the software. Make sure you’re downloading only from the official site: lightburnsoftware.com If you did download from the official site then email support@lightburnsoftware.com explaining the situation and with your account information and they’ll help you resolve this.