I’m very new to this however, simply put, when I import any file ( and I’ve tried every type available because I’m not sure if that makes a difference ) the software will either show the message in the attached image or the laser itself will move to the first point to begin cutting/engraving and will do so for about 1 second and then seize to move any more. The laser is still on at this time resulting in a small burn mark before I stop the process. I have messed around with the settings for too long and have now eventually gave up trying to solve this problem. As I have tried to alter every setting one way or another and manged to get nowhere, I am under the impression that the problem may be hardware related, or firmware I have no idea. I am running what I believe is the latest version of LightBurn as I have recently started the trial, and I’m using a Laseraxe Desktop Engraving with a Laseraxe CNC 3 Axis 2 Phase 4 Wire Stepper Motor Controller which is GRBL based. (No idea if i’m saying that right, I am a complete novice). I am not sure what version of GRBL it uses although when it shows up in my devices it is under the GRBL-M3 (1.1 e or earlier). What am I doing wrong, or what do I need to do to fix this. If I need a new board, which one should I buy? Thanks in advance.
A couple things stand out:
The board you’re using has GRBL 0.8 loaded. That’s very old, though it might still work.
You appear to have homing on startup enabled for the controller (which is the default), but the machine is responding with “Error: setting disabled”, meaning that the controller likely doesn’t have limit switches installed.
The board is responding with “(0/0)ok” to everything, but LightBurn is looking for “ok” all by itself - this is likely the format of the older firmware. I haven’t tested LightBurn with anything older than GRBL 0.9, so this might be the cause of the issue. If you can update the controller to a more recent version of GRBL you’ll probably have a smoother experience.
Ok great, thanks for the quick reply. Can you tell me how I would go about doing this, or would that be outside the scope of this forum? I am enjoying using the software as I can already tell it’s way better than what I was using before. If not able to explain how to update the version of GRBL, would you be able to recommend any board that might work? Thanks again.
I don’t have any experience with this hardware, so I’m not sure how you’d go about upgrading it to a newer firmware. Others here might have experience with it, or you could try contacting the company who sells it - they have their own user forum here: https://www.laseraxe-customize.com/forum/laser-engraving-machine
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