I have assembled my machine, when I have tried to turn it on, I do not receive anything. The laser will not respond. I need help.
When I click Home, I get this:
Homing fail. Could not find limit switch within search distance. Defined as 1.5 * max_travel on search and 5 * pulloff on locate phases.
[MSG:Power Supply Problem:0V.Check TroubleShooting Section in User Manual.]
The controller can get enough power from USB to appear turned on and respond to the computer. However, without power from the adapter it cannot drive motors or laser. Have you confirmed that the laser is actually plugged in turned on?
If you have a meter, check if the power adapter is working.
Note that this is indicating that the controller is not getting power from the adapter.
I can’t quite tell from the video but there may be an LED indicator on the lower right part of power adapter. The portion that plugs into the wall. This should come on if power is going to the adapter. It can actually come on when unplugged if USB is connected.
See if there is an LED there. If so, and it’s not lighting that means that the adapter is not getting power or the adapter is not working. Unplug the adapter from the laser to make sure that the light is only coming from wall power.
Do you have a meter that you can use to test DC voltage coming from the adapter?
And make sure that the wall outlet is providing normal AC power.
Ortur sent me a new motherboard, new cables and a new laser, I replaced the parts and everything worked correctly, they told me that the laser had possibly been damaged, but to prevent it, they decided to send all the parts.