Received LB camera * NOT Working* Help!

Hello, I just received a camera 120 degree but when plugged in nothing happens.
If I go to camera control and select the camera y does not gives me a live view or any signs of life - looks dead :skull_and_crossbones:
Same when I go to the camera calibration window - no response from camera
Tried restarting lightburn and no luck
Restarted the Mac computer and no luck.
Switched USB ports and nothing
What next ?
I’ll highly appreciate any help
Thanks you

We’ll send a replacement and a return label for the other one so we can troubleshoot.

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