Red Framing laser on Fiber Galvo

Hello everyone, I have a 30w Fiber laser (with JPT LP series fiber laser source), I searched the threads and couldn’t find anywhere that people are having issues with the red laser framing. When I hit the framing button you can hear the galvos kick on but the red laser never does. The red laser framing works fine when using EZCad2. Is anyone else having issues with this? Any Ideas as to why or how to fix?
Thanks so much.

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