Good evening.
I’ve been struggling with an issue where the artwork looks good on the main screen and the preview window, and works perfectly on a flat surface engraving, but when trying to apply it to a tumbler using the rotary the artwork gets cut into ~ 6 separate sections which are jumbled up. Please help as I have a customer waiting on these tumblers for Christmas gifts.
What happens when you reverse rotary direction? It looks like it’s printing right to left with a large split size.
You could always use the cylinder correction method until you get this sorted.
Any update on the progress?
Thank you very much. Reversing rotary direction was the solution. I don’t understand it, but it worked!
Again, thanks for your help.


