Ruida RDC644XG - cannot send files after LB update

Not sure what happened here, but the only change was an update of LB from 1.7xx (yeah, I was behind!) to 2.0.04.
Now, when I launch LB, it connects to my laser (over wired LAN), and shows “Found RDC644XG” at the bottom. All good so far. I can go to the move tab and jog the machine, and it responds. I see the coordinates updating in the move tab, and position indicator is correctly updating in the workspace as well.
Here’s where it gets funky. If I go to the files tab and refresh, I see a list of files on the controller. There were only 3. I tried to upload an rd file I had just made in LB, and… I get the game over sound and it shows “File upload failed” in the status bar. Sometimes it will also say “device not found”, but not always. I can still jog the machine either way, so it clearly is ‘found’.
I also tried using the [send] button, but I get “There was a problem sending… The machine may be busy or paused”. It’s not. I power cycled the laser to be sure. It’s at the main screen, no menus open.
I have a job to run, so I figured I’d just drop it on a flash drive and run it locally. I try to copy the file from the drive using the normal method (standing at the controller) and get an “invalid file” error, or something similar. Say what?
I thought maybe I had clicked a wrong button, so I tried it 3 more times, same result. Invalid file.
Maybe the controller is corrupt in some way? Ok, let’s do the full memory format on the controller. No change, other than my file list being empty now, of course.
At this point, I have no idea what to try.
I can’t send files over the network, and I can’t put files on the machine directly from LB using a flash drive. I’m kinda dead in the water here. The only thing I can guess is that something in this new update to 2.xx is not playing nice with my laser, although I can’t imagine what that might be. When I upgraded, I allowed it to reinstall the driver, just in case.
Any ideas?

EDIT: Workstation is Win11 Pro, firewall has rules to specifically allow LB, although none of that should matter for LAN traffic, unless LB is doing something seriously sketchy.

Really, no one has any idea at all, not even the mods? :confused:

Maybe I’m misunderstanding, but why are you sending an rd file and not just natively from Lightburn?

Because it won’t work, but also because I need to be able to finish setup and get in place before I start the job.
I’ve tried every combination of settings, and I can communicate with the laser in every way, except actually sending a file (or job) to it.
It was working just fine before I updated LB to 2.x, so this seems to be the issue.

Have you tried rolling back to 1.7? Past releases available here.

I have not, but I’ve 100% determined that LB is the issue.
I installed RDWorks, and it works perfectly. I can send files directly to the laser, and I can save files to a flash drive and then load them on the laser. Both work as expected.
Whatever the problem is, appears to be within LB. It’s creating invalid files for some reason.
I’m going to try a complete wipe and reinstall to see if that helps.

The problem is v2.0.04 of LB. I uninstalled it, and reinstalled v1.7x, and it works perfectly.
Consider this a big report. Please let us know when 2.0.x is ready for prime time. :wink:

There are lots of people using 2.0.04 on Ruida controllers, including @thelmuth . The issue is that it is not set up right for your machine,

  1. Load v2.0.04
  2. Select File, Preferences, Load Prefs Backup
  3. Choose one with a timestamp before you loaded v2 LB. You want one created while you were running v1.0.0x
  4. Report the result.

Would it not have carried over the settings from the previous install, like all the other times I’ve updated?

I have no idea what this is. I was not aware that it was possible to ‘backup’ preferences, or that this was necessary.

I’ll stick with 1.7.x for now, since it’s working. I may try 2.x again later, if I’m feeling adventurous.
Thanks for the tips. You can believe I’ll be making prefs backups now! :slight_smile:

Typically, yes, but not always.

Lightburn does it automatically and stores something like the last 50 copies or some ridiculous amount like that.

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