Shapeoko 3 xxl with jtech 7w laser stops 2%

I just got a 7w jtech laser for my shapeoko 3xxl. Tried several times to just engrave my daughters name in some wood and every time it starts fine then about 2 to 5 % it just stops moving and burning no errors on the console.

I have turned off all power save options and disabled the USB port from going to sleep.

Once it stops moving and burning all I can do is turn everything off and start again.

All ideas are welcome.

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