Snapmaker ray 20w framing issue

Hi all

I’ve been having a problem with my snapmaker ray and framing. The support team sent me some instructions to see if we can resolve the issue but I need some clarification on some words/terms they used.

Instructions as follows:-

Ensure lightburn ‘Start from position’ is set to ‘Current position’.

Enter ‘Control mode’ M2000 N6 P3.
Press Enter.
Enter $H
Press Enter
Generate the Gcode, Slice the file only after entering control mode

Perform Framing and Start job.

Can anyone tell me what “Slice the File” means?

I had thought that “Enter control mode” means input the M2000 etc etc into console, am I correct?

I was in Absolute coords when I tried this yesterday but it kept sending the gantry to the front, where it would grind for a couple of seconds and then frame (even if I positioned the job at the middle). Also it would go to position - frame - return to Home - repeat process and then stop.

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