Software & Computer glitch while using Lightburn 1.6.03

[itswunder (Fran)]

I am encountering an glitch where i can no longer use the top tool bar to click for options. This happens while i try to interact with the top tool bar, it just stops working. This is also disabling my Finder and have to relaunch both after only a few minutes of using the software. i’ve found this difficult because i am setting up the program settings for my machine.

Thank you!

[gilaraujo (Gil Araújo)]

Hi Fran

Question please:

• What version of MacOS
• Can you launch LightBurn > Help menu > Enable Debug logs
  the just work normally. When it starts glitching - close lightburn and go to your Documents → email support@lightburnsoftware.com the lightburn.txt file.
• Are you using a network drive or onedriver or similar cloud storage?
• lastly what laser engraver?

[itswunder (Fran)]

Hi there!

A few answers to your questions;

• Sonoma 14.5 (Apple M1 iMac)
• Will do!
• I’m not exactly sure what you mean but I am connected to my computer via usb. No external drives etc. (sorry for that)
• I have the Aufero Laser 2 (LU2-10A)

Thanks