Squares not square, Circles not round and don't connect, Hearts broken...and jagged!

Is it a Machine issue, GRBL, or Lightburn setting?

I need some help. I purchased an Atezr 35w+, in November. The laser has not performed correctly out of the box. I have sent numerous emails attaching pictures with no resolution. I will save the pain of my editorializing for another time. Primarily, the X Axis carriage moved easily in the Y Axis direction. However, the Laser module in the X Axis direction was quite difficult to move - stiff. Also, the belts were quite floppy and not set correctly. I adjusted both with some positive results, yet the cut images were irregular and miss shaped. I ran a material test prior to setting Cuts/Layers (per Rich’s YouTube). The squares were irregularly shaped but I chose settings best as I could. I then ran the project with horrendous results. That is when I undertook the adjustments. Next step was the creation of a Test Project as seen in the image below for Cut only. The third pic is of the finished actual cut. The important takeaway is the sloppy cuts. Nuff said…I am a bit perplexed what my next step might be.



Do you have a legal copy of the software? Did you purchase the program directly from Lightburn?

Your example photos did not show up. Can you re-upload them??

I do have a legal copy and am registered with Lighburn. Couldn’t figure out how to upload the pics…

image

That little button like that.

Or drag and drop into the text box from your file manager.

That is just a very loose machine. Make sure the belts are snug and the wheels don’t have any play when riding along the rails.

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I edited the original post and added the 3 pics.

Thanks so much. It was totally of of “tune” out of the box. I’ll make the adjustments and give it another go. I appreciate the support immencely.

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From the Atezr factory, one of the Y Axis drive belts was too long and therefore unable to provide the proper tension. I replaced the ferrule to adjust the length. Got the belts tightened appropriately. Ran a calibration test (re: lahobbyguy). The baseline was a 150mm square, after the cut Y = 150.36 and X = 147.65. After writing the file, I attempted to reset the origin and got a loud screeching sound with only a couple of steps in movement. Tried homing with the same result. Verified $100 and $101. They are correct according to the Calibration Console (which I triple checked, I made no changes to the machine settings other than the Cal). Could I have done something here?

Thank you

With the machine off both axis should move rather smoothly by hand with little resistance

Both axis move freely. When I received it from the factory the X Axis movement was locked down fairly tight. I found their X,Y setup video and adjusted according to their input. The belts were the next step. I adjusted the Y Axis belts and had to replace the ferrule on one as the belt was too long to adjust properly. The X axis belt was fine. I then attempted to utilize the Calibration menu. I followed directions per LHG’s YouTube. After writing to the controller, I moved the laser head back to center (manually) and attempted to Home from there. The machine produced a loud screeching sound at that point. I then went back to the Calibration menu and re-entered the as above to verify. Still the screeching sound.

The laser is not in contact with work piece?
Can you type in $$ in console and paste results?

I did check and no the laser head is not in contact with the workpiece.

bcook_Atezr_35W+_Console 02052024.txt (5.8 KB)

I would try setting these $100=2234.893
$101=6767.957 each to 80 and see what you get.

Viola! I produced a square 425mm x 425mm (Atezr work area = 430 x 430) centered the square and homed the machine, ran the frame cmd = A-OK, rapid from btm left to upper right and upper right to lower left. All OK. You and the Lightburn team charge way to little!!! You are all pro in not only the software, but your service is world class.

I now have another question: The inputs on the Calibration. The baseline was a 150mm square, results after the cut Y = 150.36 and X = 147.65 based on a 6 point average for each. I wrote that data as the result. Did I input data correctly?

I can’t say enough.

Best to you all,

Barry Cook

Never mind I got it! Quite the learning.

Thank you again so very much!

Barry Cook

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