I’ve tried deleting and reinstalling the C++ files and still can’t get the version 17 to run. Just reloaded the version 16 and wondering what to do… just wait for the next upgrade and hope for the best, other recommendations? I uploaded my Events issue related to Lightburn, but think it may have gotten lost in the discussion (maybe someone thought I was trying to help, rather than asking for help). Here’s the file showing the event summary.
Might do good to send an e-mail to support@lightburnsoftware.com so that a support ticket gets created. A lot of chatter in here, and things can get lost in the mess. Pretty sure your issue is not related to the C++ runtimes.