Struggling with connecting to RD Works

Hello. First post here. I’m new to the laser world and am enjoying discovering my red and black Chinese laser. Lightburn is working great with my Mac laptop as is my Lightburn camera. With that said I can’t seem to connect with RD Works either with USB or Ethernet. I’m using Parallels to connect with RD Works 8 and continue to get the communication failure error. Some things to note:

a. I close LB when using Parallels;
b. My controller is the KT332N;
c. I’ve downloaded both RD Works and the driver.
d. RD Works shows a list of controllers in the drop-down menu. The closest it has to the KT332N is KT633X. I’ve tried them all—nada.

Any help would be appreciated.

Thank you!

  1. For USB, have you made the hardware serial port on the Mac side available as a virtual port?
  2. For ethernet, are you able to ping the controller from the VM? If not, it won’t connect. You’ll need to resolve any IP assignment and routing issues first.

@ednisley has one of these controllers, I’m sure he’ll drop in and tell you which controller he’s using in his device…

If you have the option, forget usb… Ethernet is the only good way to go with these… no driver issues or anything else, standard Ethernet…

The Ruida comes with an IP of 10.0.3.3 and may need to be changed unless you are on that domain or have some type of bridge across the two different domains…

You can change the IP via the Ruida machine console, access with the Z/U key → ip

If you put the Ruida on your lan, can the OS see it?

I use arp-scan to scan my lan, I’m sure you can find it around for the mac for free…

If your os can’t find it, I doubt Lightburn will find it…

Good luck

:smile_cat:

Used LightBurn on Linux from Day 0 through the wired network and never looked back. No connectivity problems at all!

I should probably fire up the Token Windows Laptop and struggle with RDWorks just to see what I’ve been missing …
:frowning_man:

Did it come up with your controller? I set mine up manually but it had my Ruida in the options. Did yours?

:smile_cat:

Thanks for the replies. I purchased the machine used—no software came with. Jack. Is that what you’re asking? The KT6332n is not in the controller options.

Only reason I had to go into RD works was to update the firmware so I could set up my roller properly. Probably the last time I’ll go into RD works.

I’m away from my laser right now. When I get back, I’ll work on the Ethernet settings. Right now, no connection—but the ruida controllers reports LAN On.

This means the hardware is connected… Not that it’s talking …

I remember setting up my Ruida in Lightburn and when I got to devices there was Ruida, so I used that… I assume @ednisley did likewise…

:smile_cat:

Let’s make sure we’re all on the same page. OP is trying to get RDWorks configured, not LightBurn.

I though he used RDWorks only to attempt to upload the Ruida firmware…

I think he’s having an issue getting his pc to talk to the Ruida…

:smile_cat:

OP can clarify but from what we know so far:

  1. He’s on Mac, not PC.
  2. He’s using Parallels to run RDWorks
  3. We now know that he’s trying to do this to upgrade the firmware
  4. LightBurn already works for him on Mac
  5. He’s unable to get RDWorks on Parallels to connect to the Ruida

1-5 are all correct.

I guess I was on the wrong road…

A pc is a personal computer, maybe that description doesn’t apply to a Mac … :face_with_spiral_eyes:

:smile_cat:

Sorry. I read that as PC, as-in IBM PC, not as an abbreviation for personal computer.

I pretty much think of a computer as a computer until I need more details…

I’m the one that went down the wrong path :face_with_spiral_eyes:

:smile_cat: