Subtract button greyed out

[kimmicks07 (Kimberley Grima)]

Hi there… im trying to cut out the box shape from the image…

But the “subtract” button is greyed out.

Any advice welcome plsssss

[Stroonzo (Jeff)]

Make sure the wine and cheese background is all grouped. Make sure you have no open shapes.

[kimmicks07 (Kimberley Grima)]

you’re amazing thank you! there was a random invisible shape!

[Stroonzo (Jeff)]

No Problem. I guess you don’t need this now