The laser does not appear to be considered connected

[Rick (Technical Evangelist)]

@SuzanneOddyDesign

and any required drivers are installed.

Ruida uses an FTDI device for the serial/USB connection, and the serial port driver that Apple ships with macOS interferes with the FTDI driver. You can watch how to fix the USB / Mac port thing here:

How to Fix FTDI Driver Issue on Mac and macOS - Alorium Technology

You can also connect via Ethernet, (a little more involved, but not a huge setup effort) which is very solid and does not have these issues.

Apple USB Ethernet Adapter

How do I connect a Ruida controller with Ethernet?

Setting up a Ruida controller to connect via Ethernet isn’t hard, but it’s not quite as simple as just plugging it in. Follow these steps: 1) Get the IP Address of your computer: For Windows: Open a command prompt (click the Start button, type CMD, and hit enter). Type IPCONFIG and press enter. You’ll see something like this: [image] The one labeled ‘IPv4 Address’ is the interesting part - this is the network address of your computer on your local network. The first 3 groups of numbers …