Transfer license to new computer, don't have key code, do have transaction and invoice IDs

Resources Common Problems
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[how do I transfer license to a new computer without the key code? I do have the transaction and invoice IDs

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Best to send email to support@lightburnsoftware.com to resolve. We want to avoid exposing personal information here in public. :slight_smile:

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tried that, they said go to forum, will try again. thnx

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What you received is an automated response to inform you we got your message. Yes, we suggest the forum as an alternative way to get support. Please be patience, we will get to your message.

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got key code, thanks for the help, i think i can get it from here

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