I’m reaching out to kindly request a extension of my trial period.
Due to technical issues with my laser machine, I wasn’t able to use LightBurn properly during the trial. I didn’t contact support before, but I used the extension options available within the app while I worked on fixing the problem.
I was only able to repair the machine yesterday, and unfortunately, my trial is now about to expire in just a couple of days. I’d really appreciate it if you could grant me a bit more time to actually test the software now that everything is working.
Contact LB support at support@lightburnsoftware.com.
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The team has not given me any solution. I am really worried about the equipment that has not been used due to the inconveniences.
In LightBurn>Help>License Management page you have a button to extend your free trial:
Feel free to DM me your email address so that I can locate your trial extension request/support ticket.
Hi jessN can you reset my trial d54d9956-5e5e-45c7-90a6-580693968fd6
Thanks for sharing your trial ID number. I’ve reviewed its properties and the trial ID has been extended to the maximum amount of times possible. You’ve extended your trial 3 times from within the program for a total of 75 days free. To continue using LightBurn, you will need to purchase a license key.
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The Sculpfun S30 is very compatible with Lightburn. Go ahead and spend the money, and use a Win10 machine to run it.
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