Unable to open PDF files

LightBurn Software Questions
1

Tried to open PDF files in Lightburn with Computer A (Lightburn Ver. 0.9.21 & MAC OS 11.2.3), but it just kept showing a progress icon and wouldn’t open.
Operation on Lightburn: Open > All supported file > Select the PDF

Able to open the PDF itself with Computer A.
An Adobe illustrator file (.ai) converted from the PDF was opened in Lightburn.
Tried with another one, Computer B (Lightburn Ver. 0.9.21 & MAC OS 11.2.3), it is able to open the PDF files.

What can I try to make the Computer A to open the PDF files?

Any help appreciated, thanks in advanced!

2

Here is the PDF file failed: https://drive.google.com/file/d/1XMnSX8leC0-Hz_JXrPT9xwW6gJJqLS4f/view?usp=sharing

Any advice and suggestions will be greatly appreciated, thank you!

3

This imported fine for me in 0.9.24.

5

No issue here, LightBurn macOS version 9.24.

6

Thank you for your report!
Unfortunately, the environment is limited to use the spcific version, Lightburn Ver. 0.9.21 & MAC OS 11.2.3.
I need to use this environment to open the file above.

Would anyone try with these versions, please?

7

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