Update error code 5

Hi, I am trying to install the new update, but I keep getting a code 5 error warning. Can anyone please help me?

Yep, getting the same. Seems to think Lightburn is still running.
Windows 10 Pro v1903

Make sure it isn’t - Check your task manager in Windows. If the DLL is locked, it’s likely that you have a copy running somewhere. You can also restart your PC and that will clear the lock.

Now its saying I have to uninstall lightburn and reinstall the new version. If I do this, will I loose all my files?

No you will not.

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