My machine is mysweetie 3018. I first used carving then the laser, laser was a great success, however I went back to carve for a project and when I come back to my laser this fault appeared. My saved designs loaded correctly but the home was the complete opposite to my screen,I did a trial run and found it was indeed upside down and flipped. I have removed all software and reinstated the software, still no change, I followed your forum and tried without success to solve the issue .I really need help. I’m very new to this and bought your software, can anyone give a step by step idiots guide to sort this out please