I have Lightburn working well with a Windows 10 laptop. I tried installing on a Windows 7 pro laptop. When plugging in USB, it says ‘USB Device Not Recognized’.
In RD Works I get ‘Communication Failure’ as well. As the other Laptop works, it doesn’t seem to be an issue on the laser side.
I’ve tried installing FTDI drivers to no avail. Thoughts?
You could try going to the windows device manager, finding the device there (it’ll show as unrecognized, or similar) then uninstall any driver associated with it. The Ruida machines do use the FTDI device, but it’s possible the driver is corrupt. Nuking it and reinstalling might do the trick.
I’m curious which of these drivers I should select when given the choice - It’s not automatically selecting this for me. I presume the USB Serial Converter - but there is a list for these from A - G.