Since we’re always working on improving our customer experience, we’re seeking users interested in a short, virtual usability study. As a thank you for your time, participants who complete the study will be upgraded to a LightBurn Pro license and receive a one-year extension on software updates.
Our goal is to understand your experience using our new website. We are working with an independent research team, CX By Design, to ensure we gather unbiased and accurate data. They will conduct the study from November 18 to November 22 at a date and time that’s convenient for you.
The study will be a 60-minute Zoom call with a research team member. During this call, you will be asked to complete several tasks using the new website, as well as answer questions about your experience with LightBurn. Your responses will help us improve our customer experience. Once the call is complete, you will be upgraded to a LightBurn Pro license and receive a one-year extension on software updates.
If you’d like to participate, please click here to respond by November 15, 2024.