We have 3 Boss Lasers with Ruida controllers and occasionally the first row stops printing and I end up having to refresh the template.
The Current, Start, and End are all correct - I set the Advance By to 12. The file is created by a .NET app and I’ve tried both .csv and .txt file extensions with the same results.
Any ideas?
Can you elaborate on what this means? Do you mean that at times the first row is not present in the burn?
Also, for the screenshot with the green arrow. It’s not clear to me what this is showing. Can you call out what I should be looking for?
Do you have a .lbrn file and CSV file where this issue always appears? If so, can you upload both for review?
BCN_IntelliTag_v3.lbrn2 (26.6 KB)
BCN_MooringIntelliTag.txt (4.8 KB)
Overview: our mooring tags have a certificate number + a location (A or B) which notes which end of the rope the tag is attached to. In the attached .txt file there are 16 ropes (cert #s) with two tags for each. The LS-1420 fixture holds 12 blanks at a time and starts in the upper right-hand corner, so ‘A’ tags print on the right column and ‘B’ on the left.
When I open Lightburn and press Start, I expect 73890-1-1 A to print first but instead 73890-1-1 B prints in the first slot - it skips the first line of the text file.
If I manually insert a blank line to the top the .txt file it prints as expected starting with ‘A’ but the ‘End’ value shows one extra tag. If I then delete the blank line and reload the .txt file, the ‘A’ tag continues to print first (again as expected.) until a new data file (new order) is created by the app.
We have three plants, Ferndale WA, Lafayette LA, and Barcelona SP, this is currently only happening in Barcelona, but I have seen this behavior intermittently at the other two plants - it clears up if I replace the active .lbrn2 file with a fresh copy.
Thank you for looking into this!
Based on your description I’m going to guess that what’s happening is that somehow the “Offset” value in the Text toolbar is incremented to 1 instead of 0.
In the file that you’ve attached I can see in fact that it’s set to 1. Make sure all the increments for the text are set to 0 and you should get what you expect.
@berainlb That did the trick, thanks!!
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