Warning Errors Troubleshooting

I have used Lightburn with my Ortur LM2Pro for a year.
Suddenly I am unable to connect. This is the error I get:

[MSG:Warning: Flame Sensor Disabled by User OverRide]

[MSG:Flame detector Inactive. Luminosity too high]

Grbl 1.1f [‘$’ for help]

[MSG:Power Supply Problem:11V.Check TroubleShooting Section in User Manual]

[MSG:‘$H’|‘$X’ to unlock]

[MSG:Caution: Unlocked]


I have tried to reinstall the new firmware and the laser shuts off and the drive disappears as soon as I copy the .bin file to it.
Can anyone out there help me???

this is your problem, why do you think is a firmware problem if you used it for an year without issues?
Firmware is not an A.I. and do not modify himself.

I cannot find this section in the manual. Can you send me a link perhaps?

Looks like your power supply may not be working properly. Can you check your supply for proper 24V?

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You are going to need someone with electronics experience, like a Ham radio operator or technician. This is not a problem that can easily be remote diagnosed. I am one (actually both) and would not try to diagnose this without some knowledge of the machine. I recently did a power supply diagnosis on a CNC machine in NY, from FL. But I serviced the machines years ago and the other guy had more than normal experience.

I suggest you contact Ortur for just the cost (warranty?) of a power supply , and find your local Techie Type. I will help you as much as I can.

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you only need a multimeter to see if the power supply gives you 24V or less, if is less you need to replace it with another equal in V and A

How do you use a multimeter? What does “V and A” mean? If these questions can be answered, then somebody is ready to attack the problem. Who besides me had a meter blow up in their face? Safety first.

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