Hi, it’s very urgent because I can’t work. What’s wrong with the new version 1.0? When I cut the group, he refuses to cut it, but when I cut only one part of the group, he cuts it. It is a very urgent thank you

He doesn’t actually tell me the mistake. When I cut a group of elements, the air pump turns on, as when it starts cutting but does not move. Then I have to press stop to turn off the laser. I have a Chinese laser (Ruida) and all previous versions worked great for me. What I have noticed so far is th…

Do you have all the shapes grouped together? Also, what is the origin type you are using?

I tried as a group or I just circled them individually, in both cases it doesn’t work. [Screenshot 2021-08-11 at 15.16.47]

Hey Bojan, I have noticed from your screenshot that you seem to be a Mac user? If that is the case, have you seen the following post with similar issues: [image] Version 1.0 - MacOS issues with Ruida OS Specific I am having an issue - it was an update and now when I send …

As a test I would suggest you turn on the “Use Selection Origin” and change start from: to “Absolute Coords” Then position your group of shape on the the worksurface in LightBurn. Then leave the door open on your laser so it does not turn the laser on and start the job to see if the laser head mov…

@BojanR I’m sorry you are having issues with the new version. As noted by @BrianF84 there have been a small subset of Mac users, with Ruida, connected over USB that have had some trouble with the latest release and we are working hard to sort that out quickly. Given how you describe the issue it sou…

Thank you all very much for your help. I only have two more questions; whether this revision of the program will come as a new version or otherwise and another question; where can i get the old version. Thanks again. Have a nice day

Sorry l found link to previus version

[image] BojanR: whether this revision of the program will come as a new version or otherwise I’m not sure what you mean here. Do you mean if the fix will be a new version number? If so, yes. It will likely be v1.0.1 or v1.0.2 (depending on how long it takes to fix).

Which version of MacOS are you using? (If you’re not sure, click the ‘Apple’ menu, then ‘About this Mac’)

LightBurn Software Forum

What is wrong with new 1.0 version (MacOS Big Sur / Ruida)

LightBurn Software Questions