Windows 10 will not connect to laser but windows 7 will

Hi, I have an old laptop windows 7 that i use with my laser cutter and it works fine, but i want to use a new laptop window 10 but it will not connect to the laser cutter. I tried it with rd works and it will not connect either. Can anyone help fix this?

From your mention of RD works I’m assuming you have a ruida control. How are you trying to connect to the laser? Are you using ethernet or USB?

You might need to install a driver. If you re-run the LightBurn installer, there’s a checkbox for the FTDI driver we use for Ruida and TopWisdom. Re-run the installer, and check that box this time. You only need to do it once.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.