40w laser running at half power when set to 100% in light burn

I just received a 40w laser and I’m trying to cut a file in light burn at 100% power. I verified that the settings are right in the manual. But I only can get it to cut at 12 mA. When I hit the laser test button it fires at 25mA. So is it a setting in my light burn and I just don’t know about it or is it something else. Please help. Thank you

Is this on a Monport laser? If so, there have been a number of boards shipped with essentially a design flaw that prevents full power access.

There have been a number of reports on the forum with the same symptoms.

Here’s the first that I saw and confirming the diagnosis:

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