A problem with ports

[Rick (Technical Evangelist)]

@polishmag

followed the advice but no luck…

We want to help, but you are not really telling us much to go on here.

@polishmag

…finding it hard to pick it up.

…the device manager search refuses to find my Eleksmaker laser.

You do not need to do this find process. You can move a working LightBurn configuration, which was described in the post you provided.

How do I move preferences and cut settings to new computer?

I’ve installed lightburn on a New computer in our office. It works OK, but the old computer had a bunch of cut settings for different materials: plywood, acrylic, etc. But they do not appear in the new install. How do I move them over from the old computer to the new one?

Help us, what does, “followed the advice but no luck…” mean, exactly? What did you try, and what did you observe happening, or not happening, when you did that thing?