I have successfully completed two very small projects but now my laser wont even fire. Only had the cutter for a week and the laser just wont turn on. It has power and the fan is running.
I am not 100% familiar with that hardware, but this LED should trigger when you send a job to the machine
If you had a multimeter you could test the pump line to see if the signals are actually getting to the laser module. However, if amazon return is convenient and you have already reached to support staff at AtomStack, i guess that will avoid hours of troubleshooting