"Camera" But no image

[Rick292 (Rick)]

the data loaded from the thumb drive.

selected import “setting" multiple times. LB is labeling it “camera” when I unplug the USB the label goes away. The camera icon in the upper tool bar is BLACK.(not grayed out)2023 MacMini Tahoe OS. The “Photo Booth” app has a connection and image.
Where to start?

[JessN (Jess)]

Is the photo booth program still running when you’re trying to connect in LightBurn? Does the mac have permission to access the camera? Here’s how to check: Using a Camera - LightBurn Documentation

[Rick292 (Rick)]

@JessN

Using a Camera - LightBurn Documentation

Thanks Jess, I have jumped through all the hoops. I’m wondering if the calibration from 1Laser is corrupted. would that do it? I wouldn’t think so. I have disconnected the camera from a diode laser just to eliminate a mixup. hoping to here from 1Laser. we know the camera works and I took off the cover. When its solved I will post here. Cheers

Later today things are getting crazier. I did a new download of LB. Have tried different USB ports. Photo Booth is still working fine. I can toggle to use the 1Laser or the Roly Lasermatic and see them in Photo Booth BUT LB still will not display the 1laser cam and now heres what Roly projects onto the worktop when using the capture icon. I’m Stumped

[JessN (Jess)]

What does your camera information tool tip report?

Camera Information Tooltip - Camera Control Window - LightBurn Documentation

Your distortion looks like the examples from this post:

Camera issues after 1.7.00 update

Thank you to everyone who reported problems, 1.7.01 is now out. We no longer auto-assign old calibrations, but we can’t automatically fix the ones that were badly assigned. If you were affected you’ll need to run a ‘manual fix’: Check if the resolution assigned to the calibration does NOT match the camera resolution, which looks like this: (hover over the camera name and check for two sets of numbers) [Screenshot 2024-09-26 183232] If so, start the Camera Lens Calibration process but choose t…

[Rick292 (Rick)]

@JessN

Camera Control Window - LightBurn Documentation

Heres the info. It would be impossible to calibrate

the lense etc if there is no image. right?

[JessN (Jess)]

Your tool tip is from after you’ve imported the camera settings?

How did you get from HDR Camera to just Camera?

Ah I see we are diagnosing two cameras now?

I don’t think the calibration file is corrupted. Macs don’t usually require drivers but that is the next thing to check since you’ve confirmed LightBurn has permission to access the camera. Have you tried power cycling everything since confirming permissions?

I don’t think the 1laser camera settings file is corrupted but the screenshot of your HDR camera appears to be.

[JessN (Jess)]

Was photobooth open at the same time LightBurn was? That and if you haven’t restarted LightBurn since adjusting permissions may be the reason why the camera isn’t showing up.

Have you tried both camera settings, fallback and recommended?

[parsec (FerAS)]

Which version of Lightburn are you using?
If it’s a different version, you can try configuring it in Lightburn 2.1.00 RC-6, exporting the file once you’ve done so, and then importing it into another version ( I think only version 2.0.00 or higher).

Index of /LightBurn/RC/LightBurn-v2.1.00-RC-6/

[Rick292 (Rick)]

Im now on 2.0.05. Ill try the update. Tks

[Rick292 (Rick)]

PhotoBooth has been off. Only using it to see if the hardware is active. LB and the mac have been restarted multipule times. as of tuesday evening I am now getting an image in the camera control box but the overlay is still distorted as seen in the photo above.

[parsec (FerAS)]

Now that you have image you can try recalibrate/realign the camera.