I just got the Gweike Cloud and went through the same thing. I started with a gen 1, M1 MacBook Pro. Lightburn kept crashing. I then went to a Dell laptop running Windows 10. In summary, I tried everything imaginable (and I am a developer/hacker, ie., figuring stuff out is what I have done for a living for 35 years). Last night, I did print out a sample grid. Everything prints inversed and in the wrong place, but it did print (yes, I tried changing Origin). I did the following.
- Put a piece of Basswood (comes with the Gweike) on the honeycomb.
- Where ever black honeycomb was still visible, I tucked a strip of white paper.
- I printed the circles from Photoshop. If printed from a browser, they got bigger.
- I used a glue stick to paste the image of foam board (you can use anything stiff and white). The reason I did this was because it seemed like my success rate (getting a low score) was random. I click “capture” and it says “great”. I do it again (without moving anything, I get a big number score. Nothing changed, image returned is distorted. With the image on a different surface, you can slide it around.
- Turn off all room lights. Just the Gweike lights on.
- Do the procedure. Lightburn is looking for some number of good images. A successful score lets you click “next” and it seems like you are back to the beginning. If you capture, move a little, capture, eventually it will say “skip” instead of next. I took that as a sign that it wants me to give up, but the hacker in me kept going. Eventually, it brought me to the camera screen. I entered values that I saw in a Gweike video.
It printed the pattern “inversed,” but I could still tell 1,2,3,4. At the part where you now look at the image and are supposed to click in the center of the “hash tags”, two were very distorted but I made a guess. It suggested “if image is distorted recalibrate lens”. Ahhhh… no.
Aside from being inversed, the shaded patterns did print. I used a file I bought on Etsy for a 50 watt laser. The first try burned a lot of the pattern so I had to edit the file with reduced power.
Yes, this is unacceptable, but who is messing up, Gweike or Lightburn? I run a software startup, and I could not tell you. Gweike advertises as Lightburn compatible. But Gweike already has my money. I think Lightburn engineers need to prove this is Gweike (if it is them). BTW: If you got a Gweike in the past month, it is a brand new design so success with previous models is irrelevant.