Cannot login to licence portal

[AMS-Laser (Eduardo Enriquez)]

tried to login and get server error msg

[parsec (FerAS)]

You have to select US.

[AMS-Laser (Eduardo Enriquez)]

it is selected, but still same error

[patricr (Patrick Rose)]

Try this to see if it helps:

“Failed to connect to server due to server error” message:

“Failed to connect to server due to server error” message: Server error means that the software isn’t able to connect to the license server for some reason. Try again to make sure it wasn’t a temporary glitch. If you have a firewall, you might need to tell it that LightBurn is allowed to talk to the internet If you have a firewall, you can whitelist api.cryptlex.com port 443 (the license server) If you are behind a proxy, you may need to enter the proxy details into the license screen in Ligh…