Computer had to be rebooted and I lost my software

[raykholo (Ray Kholodovsky)]

If you purchased the software directly from LightBurn, you can handle this yourself:

How to access the license portal to manage your own activations

The license system used by LightBurn has a web portal that users can access to view the computers on their license, and do some basic tasks like remove a computer that has failed. If you purchased your key from LightBurn directly, you will have access to this portal. If you purchased from a 3rd party vendor, we would need to assign your license key to your email address for you to use this (email support@lightburnsoftware.com with your name and license key to have us do this). To access the l…

Otherwise send us an email and include your license key.