Crashes at random times when resizing or any edits

SgtStitches · January 3, 2024, 5:51pm

After I import a file, I go to edit it I get a no response crash. This has been happening more and more often as I update. I have not found a version that does not crash while i am editing a file. the folling is the log file is saved for me. What can I do do fix this. I am running a 16GB ram windows 10pro 3.40ghz intel i7

Crash Log Stack Trace for LightBurn v1.4.00:

QActionPrivate::setShortcutEnabled
QActionPrivate::setShortcutEnabled
QAction::setEnabled
EditWindow::~EditWindow
EditWindow::vector deleting destructor' QObjectPrivate::deleteChildren QWidget::~QWidget QWidget::vector deleting destructor’
QObjectPrivate::deleteChildren
QWidget::~QWidget
_C_specific_handler
_TypeMatch
is_exception_typeof
_CxxFrameHandler3
_GSHandlerCheck_EH
_chkstk

Undo Stack:

Scale Selection
Select new cut index
Scale Selection
Scale Selection
Move selection
Select object
Delete selection
Select object
Delete selection
Select objects
Delete selection
Select objects
Clear selection
Ungroup shapes

Select object
Paste Bitmap

Redo Stack:

Support Data:
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

misken · January 3, 2024, 5:55pm

What does the file look like? Is it a huge file with many objects?

SgtStitches · January 3, 2024, 6:02pm

no its a small text logo here is a snippit of the file
Capture

berainlb · January 3, 2024, 6:08pm

Are you able to upload the file with steps to recreate the crash? I’ll try to reproduce here.

SgtStitches · January 4, 2024, 4:46pm

sorry about the long wait, this computer is in the factory. I will attach the light burn file as well to see if you can recreate the problem.
open file
click on one image
click frame
crash happens when I am picking between Bounds and contour

This is the easiest crash to reproduce and happens with in a few click between them or happens on the first click; seems random but will always happen.

Thank you for the help
Pyro-15.lbrn2 (102.4 KB)

gilaraujo · January 4, 2024, 4:57pm

Cannot reproduce on 1.4.05
did you try updating to check if the latest fixes issue?

SgtStitches · January 4, 2024, 4:58pm

yes. This happens on all versions so far.

SgtStitches · January 4, 2024, 5:05pm

I click once on the fame then it froze. all my other programs work flawlessly.

SgtStitches · January 4, 2024, 5:25pm

if there is anything I can do to be able to use this laser would be great. as of now its just sitting here.

berainlb · January 4, 2024, 5:28pm

Didn’t realize this was for a galvo. Won’t be able to test as I don’t currently have a galvo.

However, the crash you’re describing is very odd given that what you’re doing is a very common operation so may require a deeper dive.

Let’s ask @Colin if anything can be done with the original crash log.

gilaraujo · January 4, 2024, 5:29pm

was going to say that it might be very related to machine used/controller?
I cant reproduce but then again i wouldnt be able to from the get go!

SgtStitches · January 4, 2024, 5:32pm

awesome, thank you so much

JohnJohn · January 4, 2024, 5:57pm

Thank you for reporting this.
LightBurn shouldn’t Crash.

A couple of us are reviewing this right now.
We’ll ask for clarification and further information as we go.

Thanks again.

JohnJohn · January 4, 2024, 6:16pm

@SgtStitches

Just gathering more info.

With LightBurn running and the file loaded as it was while you were editing, Please click File, then Export Prefs and save that file somewhere convenient.

When you drag and drop that file into the reply box here it should attach and post it.

Thanks!

SgtStitches · January 4, 2024, 8:09pm

Machine 001.lbprefs (27.9 KB)

Thank you for the help

JohnJohn · January 4, 2024, 9:44pm

Does your Galvo have a 200 x 200 mm work area?

SgtStitches · January 4, 2024, 10:22pm

yes it is. 200mm x 200mm

JohnJohn · January 11, 2024, 3:30pm

2 posts were split to a new topic: Crash during node Edit? (Omtech / Ruida)

JohnJohn · January 11, 2024, 3:29pm

I was just testing this again.

There were two bug fixes in 1.4.02 to address the Node edit crash.

The Crash log in the first post shows me LightBurn 1.4.00 and the 8th post shows me that you’ve upgraded to 1.4.05. Node editing behavior should be fine now but I’m interested in finding exceptions and edge cases.

When I load the file you provided in Post #5, I’m not as close to the Right Boundary as you are (in Post 7). Is this different behavior occurring with a different file? Hang and Crash are different and we chase ‘Hang’ differently.

The file you provided has two groups of closed shapes that look like text. The shapes are built perfectly - Seriously… this is one of the cleanest files I’ve seen in my time here. Well done.

I noticed that there isn’t an image in the file.

Your Live Framing in post 7 is set to frame to Image Bounds.

The crash log you provided in the first post shows me a comment about a bitmap - which is an image.

2024-01-11 123359 Paste Bitmap

Bitmaps can get big enough to push system memory to its limit. It could be maxing out memory but I’d have to look.

Do you have a copy of the file you were working on in the first post with the bitmap still in it?
If the file you were working on in post #7 (when it Hung) is different from the one provided in post #5, would you be willing to share the File you were working on in post #7?
Is there an image in that file?

I still don’t know quite what’s going on here.

.

system · February 10, 2024, 3:31pm

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