Falcon2 40 watt no connection to Mac

[Aaron.F (Aaron)]

@Aaron.F

First, make sure that the laser is turned on, the key on the housing is in the correct position, and the emergency switch is not activated. (easy to overlook)

If you are using a USB-C to USB-C cable, this may be the cause. Some devices require a USB-A to USB-C cable because they do not fully support the USB-C standard.

@a41capt

Attempted home button and frame button, both turn dark for about 5 seconds and then go back to normal.

Do you mean the Home button on the laser?
Did you ever see the machine move at all?

Screenshots of the entire LightBurn window would help us diagnose.