Framing Not Working

Just an update. I updated my OS to Big Sur over the weekend. Still have the same behavior.


Hi !

Any luck with testing the framing problem ? Or am I stuck on 0.9.19 :frowning:

fyi, same problem here with Catalina v10.15.7 and RDLC-V5.00.38 after updating to 0.9.24

Controller model number for this setup, please?

Unfortunately, nothing to further report at this time. We are working on this, but some delays have occurred. The recent corporate move required pulling the plug and putting a ton of gear in boxes (computers, cables and controllers, oh my), which we are unpacking and setting up in the new digs as we speak. This has impacted our development efforts, but things are getting sorted, we are settling in and getting back to our normal routine. :wink:

Which specific controller is this?

it’s a RDLC 320-A

Just for awareness and I understand you are busy with his issue. I am experiencing the same problem. Running MacoS Big Sur, LB 0.9.24, Rudia 644XS

just to keep this topic open:
@LightBurn as mentioned in my pm to you the beta you provided (thanks for that) did not solve the issue.

I’m having the same issue with my Big Sur M1 MacBook Pro using a Ruida RDLC220 (Voccell). It doesn’t frame correctly which makes precision placement very difficult. My PC runs fine, but is no longer adjacent to the laser.

Are you saying that your PC does work correctly, but the Mac does not? Which version of LightBurn are you running?

Hi! I’m also still stuck on 0.9.19 :frowning:

It’s always worked fine on the PC, at least framing is never an issue. I recently switched to a Mac as my working computer hooked to the laser. It does not frame. I’m on the latest version: 0.9.24.

I just found another Y axis related symptom (could even be a bug) in 0.9.24 on a Mac:

When I mark an object I see its XPos and YPos in the upper left corner, and can even modify it numerically to move the object. This coordinate relates to 1of 9 positions of the object, represented by the 3x3 radio buttons pertaining to XPos/YPos/Width/Height. When I hit any of those 9 radio buttons, only the XPos value changes but not the YPos value.

Can this be related to the framing issue, where the head moves only on the X axis but not on the Y axis?

Interesting, that would explain the way it’s behaving (when framing only traverse the top edge).

Thank you for reporting this. We have been dealing with this and continue to look for a better solution. For some reason, Qt (the cross-platform software development framework we use) on macOS doesn’t update labels & contents correctly when things change - we’ve had to forcibly re-paint stuff on macOS to address this before. It’s annoying.

Edit: Dang, they are fast…

Quote DM from Oz: “Ok, I’ve added a forced repaint to those. Will have to test when I post the next builds.”

I think this may be posted in the wrong area. This thread is about broken framing for Mac. Any updates?

Nothing further to report at this time, continuing to sort issues related to the 9.24 release, some Ruida models with certain firmware versions and Macs.

I was addressing another issue raised in this thread by @Yoga

Just a quick check-in if there has been any solution to this challenge?

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