Having problems with Lightburn causing multiple lasers losing power

[Rick (Technical Evangelist)]

@NerdyCraftsmith

the laser just stopped etching about three-quarters of the way through but it acted like it was still lasering

Ortur announced they have had some bad motherboards as well as a grounding issue resolved with the information in the post below. You may need to reach out the the nice folks over at Ortur Support for additional troubleshooting procedures.

ORTUR LASER MASTER 2 - Service Notice - Grounding

ORTUR LASER MASTER 2 - Service Notice - Grounding Full Documentation: http://ortur.tech/orturgrounding Some users have been reporting and experiencing Static Electricity build up in their machines while in use, especially on raster engraving operations. This build up of Static Electricity can become severe to the point that its discharge – via the 12v rail – can cause the motherboard to reset. Therefore causing interrupted engraving operations (Alarm 3/Connection Lost errors). In extreme cir…