I can't start the program because it gives me error 20, I specify that I have an Atomstak x20 pro, what can I do, can you explain in detail, I tried to get the code from the light burn g code formula, but it not work

That type of error generally comes from selecting the wrong laser “device” on a serial port.

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If that solution doesn’t work, then the information @berainlb requested will help figure out what’s wrong.