I need help please

Welcome. I am confident we can help, but require a bit more to do so. :slight_smile:

First, we need to know about what gear you have and how you have it set up. We ask you to put this info into your forum profile under the ‘Machines’ section. This way, we don’t have to ask each time you post, and you won’t have to repeat yourself. :wink:

Specifically, this section:

Filling out your profile with your Machine Details:

When you sign up for the account on the forum, there should be a field to fill out what Machines you have. Please make sure you have this filled out and it is accurate with your Machines you have, and what Controllers and Firmware they run.

You can edit this by clicking on your profile icon in the top right (on desktop browser), clicking the gear icon in the menu that pops up, and going to the Profile tab

Next, you can help the process of getting fast and reasonable responses by providing the following: