I received the laser machine last Friday night. I have it all setup and when I started for the first time the laser head went to the upper left corner and it didn’t stop trying to continue moving and producing a noise. Like it is forced to continue moving. If I press the ESC key it stops. If I press RESET, it does the same movement again. So I turned it off. If I press the arrows keys on the key board, the laser head moves in the opposite direction of the arrow that I pressed with a very hard and noisy movement in both axis (X , Y). If I press the HOME key in the RDWorks software, the laser head moves very fast to the right down corner and bumps very hard continuously and I need to shut down the machine. I am really concern about this.
I made a default reset of the machine, but it didn’t help. The same problems continue happening. When the laser head gets to the upper left corner bumps many times, then stops and on the screen shows X=0, Y=0 and Z=3000. When I pressed an arrow to move the laser head, in any of the axis the value of the position of the laser head on the screen changes and the laser head doesn’t move until a moment when it starts moving in the opposite direction of the arrow I am pressing. When I move the laser head back to the upper left corner the origin is not zero on any of the (X,Y) axis.
I hope someone knows what is wrong with my new laser.