I have been using lightburn for about 9 months now, so got a new laptop with 2 hard drive and 3 usb ports .Windows 10 os. I plug in the cable from my laser (foxalien laser) the lase show that is connected. I installed lightburn on the c drive and my data is on d drive. the software does not connect to the laser. I have my old computer with lightburn and it work great. I would liketo get lightburn working on the new computer with a biggger screen HAELP
James,
When you start Lightburn, do you get a pop-up like this? Or does it just open the program straight away?
No straight to Lightburn
You probably need to run Lightburn as administrator for it to access the available serial/USB ports.
-Close Lightburn
-Right click on the Lightburn shortcut
-Choose Properties
-Choose the Compatibility tab
-Check the “Run as Administrator” box
-Click OK
-Re-launch Lightburn
You will have to click the “Yes” button every time on the above pop-up. This is just Windows being annoying with some CYA letting you know you are letting Lightburn access you system’s protected bits. 
If you installed to a new computer system, you likely need to install a driver for the laser.
This is a common one for the Chinese diode engravers: CH340 Drivers for Windows, Mac and Linux
I tried to install the drivers but got an error no explanation. Check my profile and I am the admin.
What error was presented? How did you know there was an issue and the installation of this driver did not succeed?
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