Job not being received by laser after latest update

[craftj (Jaipal K)]

I send my job to the laser (Ruida) like normal after the update, it sends fine from the laptop but when I click the button ‘file’ on the machine - the file I just sent does not appear and therefore I am unable to cut it from the laser itself. I had this similar issue with the previous update. I’m reverting back to the older version for now. Please can you help.

[adammhaile (Adam Haile)]

Is your laptop a Mac?
If so, check here:

Version 1.0 - MacOS issues with Ruida

I think I finally understand what’s happening on MacOS / Ruida / USB. Apple has a bug in the driver that talks to the FTDI chip - it’s ignoring what’s called ‘hardware flow control’. Similar to a conversation between people, it’s possible for one computer to send data to another too quickly. If the receiver starts to backlog, it can turn on a signal that says, “hold on” to the sender, then when it gets caught up, it turns off that signal and the sender resumes. After a lot of digging, I foun…

[craftj (Jaipal K)]

@adammhaile

Can anyone on this thread please try it and report back if it’s working or not, and with what hardware and MacOS version?

Sure - I will give it a go tonight! thank you