Laser light not burning in wood

[LaserWillie (Willy)]

I’d reach out to Totem Two trees, could be bad wiring.

TwoTrees / Totem S success; company vindicated

I recently created a thread indicating an issue where my brand new TwoTrees Totem S engraver didn’t fire the burning laser at all. In that thread there was a brief shared gripe here regarding of lack of tech support, and that was pretty much that in the thread. It has since been closed. I thought it would be fair to create a new one vindicating them for the most part, as they did actually (a couple of days later) return my request for tech support and were consistently helpful through the proce…