Laser not finishing circles please help!

[Rick (Technical Evangelist)]

Why doesn't LightBurn have a phone number?

I feel like folks don’t understand why we don’t publish a phone number, so I’ll try to explain: With email or the forum, we can have ‘canned responses’ that cover 90% of what people ask, and sprinkle those into our replies, while answering the other 10% the old fashioned way. We encourage people to use the forum for this reason, but here other users can handle the really easy questions, or the ones that we can’t answer because we don’t have that hardware, experience with that kind of job, etc.…

I see you are getting some feedback here:

Laser not finishing circles please help!

This is covered in the docs - see here where it says, “if you end up with a flat part at the bottom of the engraving”: https://lightburnsoftware.github.io/NewDocs/RotarySetup.html#general-notes-on-using-a-rotary-attachment

The other suggestion would be to reach out to the nice folks at Ortur Support for further hardware support.